Offer no 9. br>
Customer Service Representative with French Ref No: CS/2014/Krk
Our Client is a company from financial sector with offices located all over the world. We’re looking for a Customer Service Representative with French to join Cracow team of talented and enthusiastic specialists.
If you're a good communicator and enjoy helping people, this could be an ideal job for you!
• fluent in French and at least communicative in English is essential
• higher education
• good analytical skills
• responsiveness and flexibility, teamwork skills, high motivation, learning skills
• a polite, thoughtful and friendly attitude
• technical support and customer service experience would be an advantage but is not necessary
• capacity and willingness to work in shifts
• handling incoming phone calls / e-mails from customers regarding referral issues
• working on multiple systems
• delivering professional and prompt service to the customers
• automated alerting monitoring: tracking and escalation
• incident ticket rising
Our Client offers:
• intensive training package
• interesting and stable job(full-time job, permanent employment)
• private medical package and insurance package
• Multisport Card
• working on international projects in multicultural teams
• language classes
• ...and much more!